Refund Policy

Miroty Refund Policy

At Miroty, customer satisfaction is our priority. If you’re not satisfied with your purchase, you may request a refund within 7 days of receiving the item, subject to the conditions outlined below.

1. Eligibility for Refunds

To qualify for a refund:

• The request must be made within 7 days of delivery.
• The item must be in its original condition, unused, and with all tags, packaging, and accessories included.
• Proof of purchase (e.g., receipt or order confirmation) must be provided.

2. Items Eligible for Refunds

Refunds apply to most products, except:

• Non-refundable items, such as perishable goods, personalized/customized products, and digital downloads.
• Final sale items, clearly marked as non-refundable.
• Damaged items caused by misuse or negligence after delivery.

3. Refund Process

3.1. Initiating a Refund

• Contact us via [Support Email] or through your account dashboard.
• Provide your order number, photos (if applicable), and reason for the refund.

3.2. Approval and Return Instructions

• Once your request is reviewed, you’ll receive instructions on returning the item (if required).
• Return shipping costs may be covered by Miroty in cases of defective or incorrect items.

3.3. Refund Timeline

• Refunds will be processed within 5-10 business days after the returned item is received and inspected.
• Refunds will be issued to the original payment method.

4. Refund Denials

Refunds may be denied if:

• The request is made after the 7-day window.
• The returned item does not meet eligibility criteria.
• Fraudulent claims or misuse of the refund policy is suspected.

5. Vendor-Specific Refund Policies

Some vendors may have additional refund policies. In such cases, the vendor’s policy will apply, provided it aligns with Miroty’s 7-day minimum guarantee.

6. Contact Us

For questions or to initiate a refund, please contact:

• Email: help@miroty.in