Terms & Condition
Terms and Conditions for Miroty
Welcome to Miroty! By accessing or using our platform, you agree to comply with the following terms and conditions. Please read them carefully.
1. Introduction
- Platform Overview: Miroty is a multivendor marketplace that connects buyers and sellers for various products and services.
- Acceptance of Terms: By using Miroty, you accept these terms. If you do not agree, you may not use the platform.
2. Definitions
- “Platform” refers to the Miroty website and/or app.
- “User” refers to anyone using the platform, including buyers, sellers, and visitors.
- “Vendor” refers to any user registered to sell products or services on Miroty.
- “Buyer” refers to any user purchasing products or services on Miroty.
3. User Accounts
- Registration: Users must create an account to access certain features.
- Accuracy of Information: Users must provide accurate and up-to-date information during registration and transactions.
- Account Security: Users are responsible for maintaining the confidentiality of their account details.
4. Vendor Policies
- Vendor Registration: Vendors must apply and be approved before listing products or services.
- Listing Standards: Vendors must comply with Miroty's guidelines, including accurate descriptions, pricing, and adherence to applicable laws.
- Fees and Payments: Vendors agree to pay any applicable fees for using the platform, as outlined in the Seller Fee Policy.
- Prohibited Items: Vendors are prohibited from listing items that violate local, national, or international laws, or Miroty's Prohibited Items Policy.
- Order Fulfillment: Vendors are responsible for timely processing, shipping, and delivery of orders.
- Refunds and Returns: Vendors must comply with the platform's Return Policy.
5. Buyer Policies
- Purchases: Buyers are responsible for reviewing item descriptions and policies before purchasing.
- Payments: Payments must be made through approved methods on the platform.
- Refunds and Returns: Buyers can request refunds or returns in accordance with the Return Policy.
6. Prohibited Activities
Users may not:
- Engage in fraud or misrepresentation.
- Violate intellectual property rights.
- Post false, misleading, or inappropriate content.
- Interfere with platform operations.
7. Fees and Payments
- Service Fees: Miroty charges fees for transactions and/or subscriptions as detailed in the Fee Policy.
- Payment Processing: Payments are facilitated through third-party payment gateways.
8. Intellectual Property
- Ownership: All intellectual property on the platform belongs to Miroty or its licensors.
- User-Generated Content: Users grant Miroty a license to use content uploaded to the platform for operational purposes.
9. Dispute Resolution
- Buyer-Seller Disputes: Miroty may mediate disputes between buyers and sellers, but ultimate resolution responsibility lies with the parties involved.
- Platform-User Disputes: Disputes with Miroty will be resolved through arbitration or small claims court.
10. Limitation of Liability
Miroty is not liable for:
- Losses arising from user transactions.
- Misrepresentation by users.
- Platform outages or technical issues.
11. Termination
- Miroty reserves the right to terminate accounts for violations of these terms.
- Users may terminate their accounts by contacting help@miroty.in.
12. Changes to Terms
Miroty may update these terms from time to time. Users will be notified of significant changes.
13. Contact Us
For questions or support, contact us at help@miroty.in.
14. Governing Law
These terms are governed by the laws of India.