Privacy Policy

Miroty (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including the website, mobile app, and other services.

1. Information We Collect

We collect various types of information to provide and improve our services:

1.1. Personal Information

• Name, email address, phone number, shipping/billing address, and payment details.
• Account credentials, including username and password.

1.2. Non-Personal Information

• Device details, such as IP address, browser type, operating system, and device identifiers.
• Usage data, including pages visited, time spent, and interactions with the platform.

1.3. Information from Vendors

• Business details, including tax information, company registration, and product/service listings.
• Financial data for payouts and fee settlements.

1.4. Information from Third Parties

• Data from payment processors, shipping services, or analytics providers.
• Social media profile information if linked to your account.

2. How We Use Your Information

We use the information we collect for purposes such as:

• Account Management: To create and manage your account.
• Transaction Processing: To process payments, fulfill orders, and deliver products/services.
• Communication: To send order confirmations, promotional offers, and customer support messages.
• Platform Improvement: To analyze usage and enhance features, usability, and security.
• Compliance: To comply with legal obligations, prevent fraud, and enforce our terms of service.

3. Sharing Your Information

We may share your information with:

3.1. Vendors and Buyers

• Necessary details (e.g., shipping address) are shared between buyers and vendors to complete transactions.

3.2. Service Providers

• Third-party services such as payment processors, delivery providers, and analytics tools.

3.3. Legal Obligations

• Government authorities or legal entities as required by law or for fraud prevention.

3.4. Business Transfers

• In the event of a merger, acquisition, or sale of our business assets, your information may be transferred.

4. Your Rights and Choices

You have rights regarding your data:

4.1. Access and Correction

• Access and update your personal information via your account settings.

4.2. Data Portability

• Request a copy of your data in a machine-readable format.

4.3. Data Deletion

• Request deletion of your account and associated data by contacting us at help@miroty.in.

4.4. Opt-Out

• Opt out of promotional communications via the unsubscribe link or your account preferences.

5. Data Security

We implement robust security measures to protect your data, including:

• Encryption for sensitive data, such as payment information.
• Regular monitoring and updates to prevent unauthorized access.
  However, no system is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, including:

• Essential Cookies: Necessary for platform functionality.
• Performance Cookies: Analyze usage and improve the platform.
• Advertising Cookies: Deliver personalized ads based on your preferences.

You can manage cookie preferences through your browser settings.

7. Data Retention

We retain your data as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

8. Children’s Privacy

Our platform is not intended for individuals under 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or platform notifications.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Address: No.2, A. G. Rd, Vellayil, Kozhikode, Kerala 673011, India

Email: help@miroty.in