Terms and Conditions

Last Updated: March 14, 2026

Welcome to Miroty (https://miroty.in). These Terms and Conditions govern your use of our website and services operated by Miroty Vendors LLP.

By accessing or using this website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Company Information

This website is operated by:

Miroty Vendors LLP
Website: https://miroty.in
Customer Support Email: customersupport@miroty.in

Miroty operates as an online multi-vendor marketplace platform where independent sellers can list and sell their products to customers.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are accessing the website under the supervision of a parent or legal guardian.

3. User Accounts

To access certain features of the platform, users may be required to create an account.

You agree to:

  • Provide accurate and complete information
  • Keep your login credentials confidential
  • Be responsible for activities under your account

Miroty reserves the right to suspend or terminate accounts that provide false information or violate these terms.

4. Marketplace Model

Miroty is a marketplace platform connecting buyers and sellers.

  • Products listed on the platform may be sold by third-party sellers
  • Miroty does not manufacture or own most products listed
  • The seller is responsible for product quality, accuracy of description, pricing, and delivery obligations

However, Miroty may assist in customer support and dispute resolution.

5. Orders and Payments

When you place an order on Miroty:

  • You agree to provide accurate shipping and payment information
  • Orders are subject to availability and confirmation
  • Payments are processed through secure third-party payment gateways

Miroty reserves the right to cancel or refuse any order for reasons including:

  • Product unavailability
  • Pricing errors
  • Suspected fraudulent activity

6. Pricing and Product Information

Sellers are responsible for ensuring:

  • Accurate product descriptions
  • Correct pricing
  • Proper images and specifications

While we try to ensure accuracy, Miroty Vendors LLP does not guarantee that product descriptions or prices are always error-free.

7. Shipping and Delivery

Shipping timelines depend on:

  • Seller processing time
  • Logistics partners
  • Delivery location

Estimated delivery dates are not guaranteed and may vary due to external factors.

8. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy, which may vary depending on the seller and product category.

Customers should review the applicable return policy before placing an order.

9. Seller Responsibilities

Sellers using the platform must:

  • Provide genuine and lawful products
  • Follow applicable laws and regulations
  • Fulfill orders within committed timelines
  • Provide accurate product information

Miroty reserves the right to remove products or suspend seller accounts that violate platform policies.

10. Prohibited Activities

Users agree not to:

  • Use the website for unlawful purposes
  • Attempt to gain unauthorized access to the platform
  • Interfere with the website’s operation or security
  • Post misleading, harmful, or fraudulent content

Violation of these rules may result in account suspension or legal action.

11. Intellectual Property

All content on the website including:

  • Logos
  • Design
  • Graphics
  • Text
  • Software

is the property of Miroty Vendors LLP or its licensors and is protected by applicable intellectual property laws.

Unauthorized use is prohibited.

12. Limitation of Liability

To the fullest extent permitted by law, Miroty Vendors LLP shall not be liable for:

  • Indirect or consequential damages
  • Loss of profits or data
  • Delays in delivery caused by logistics partners
  • Issues related to products sold by third-party sellers

13. Termination of Access

Miroty reserves the right to:

  • Suspend or terminate user accounts
  • Remove content or listings
  • Restrict access to services

if users violate these Terms and Conditions.

14. Changes to Terms

Miroty Vendors LLP may update these Terms and Conditions at any time. Updated terms will be posted on this page with the revised date.

Continued use of the website constitutes acceptance of the updated terms.

15. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of the website shall be subject to the jurisdiction of the courts in India.

16. Contact Information

For questions regarding these Terms and Conditions, please contact:

Miroty Vendors LLP
🌐 https://miroty.in
📧 customersupport@miroty.in